Hello! I’m Bethany, and UX makes me happy ☺️
Beyond giving me the space to dig deep into data and create cool new things, it lets me connect with people in meaningful ways and improve their lives. As a UX researcher with a passion for people and problem-solving, it really doesn’t get much better than that.
The pediment that started it all.
ped·i·ment /ˈpedəmənt/ : noun, the triangular upper part of the front of a building in classical style, typically surmounting a portico of columns.
How I got here…
My love for design started in an art history class, when I became obsessed with ancient Greek temple pediments (yes, really). I was fascinated by how sculptors told whole stories within tight architectural constraints—where form and function had to work together perfectly. That spark eventually grew into my passion for UX.
I studied history at the University of Virginia, which sparked my love for research and understanding people’s stories, a thread that’s carried through every role since.
Today, I’m a UX researcher with the U.S. Department of State’s Consular Affairs Customer Experience team, helping modernize the passport application process. Before that, I worked with nonprofits, universities, and a consulting firm in Baltimore, each one shaping how I collaborate and solve problems.
Armed (and maybe just a little dangerous) with my master’s in Interaction Design & Information Architecture, I’m driven by clarity, empathy, and connection—and still chasing that perfect balance of form and function ✌️